Not able to receive calls to the video conferencing system

Make it a habit to restart the video system if something is not working normally. A reboot of the system often solves small errors.

Ask the far end to try to call another number which they know has worked previously. Tip is to use a number from the list of previous calls.

Make sure the number you entered is correct.

Using easy # both videoconferencing systems have to be registered with easymeeting.net.

Example of easy # is 801, 8010, 810810

As a rule, it is not possible to call directly between IP and ISDN-based videoconferencing systems.

Example of the IP number is 93.188.89.101
Example of ISDN number is 22 58 21 59

Has the videoconferencing systems contact with the network?

LifeSize system has a green icon at the bottom right of the main menu when it is connected to the network. If the icon is red it means that there are problems with the network.

Polycom system displays the IP address at the bottom of the main menu when it is connected to the network. If the IP address are appears as 0.0.0.0 it means that there are problems with the network.